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Institute of Distance Education
Report to: 
Closing Date: 
Friday, 16 February 2018
Qualifications and Experience: 

• Bachelor of Science (BSc) in Computer Science or relevant field.
• Good Knowledge of Multimedia.
• At least two (2) years working experience in IT or Multimedia.


1. Providing first line support to staff and students regarding hardware and software problems;
2. Assisting staff in the use of IDE audio visual equipment;
3. Updating content for the IDE website;
4. Assisting users in the use of the University’s learning management system;
5. Assisting staff in uploading course materials including multimedia resources for IDE courses into the learning        management system; 
6. Support content developers in the deployment of course material on the learning management system;
7. Developing and providing training on the use of the learning management system to IDE staff; 8. Monitoring          license compliance of installed software on IDE desktop and laptop computers; and
9. Carrying out any other duties assigned by the Director, IDE.

Other Attributes: 

• Good communication skills.
• Good interpersonal and leadership skills.

Appointment Terms: 

Permanent and Pensionable service after successful completion of twelve (12) months probationary period.


Written application letter accompanied by updated CV, Names and contacts including email addresses of three traceable referees and certified copies of qualifications should reach the office of the Senior Assistant Registrar (HR) University of Swaziland, Private Bag No. 4, Kwaluseni or emailed to not later than Friday, 16th February, 2018.